Contact us

The Board of Pensions is here to serve you. When you contact the Board, dedicated staff is ready to assist you.

Call us

We continue to work remotely to serve you. Call the Board of Pensions Monday through Friday, 8:30 a.m. to 7 p.m. ET:

800-773-7752 (800-PRESPLAN)
TTY: 877-522-7948
Outside the United States: 215-587-7200

Questions about prescription drug coverage

Call us if you have questions about your prescription drug benefits, administered by Express Scripts.

Members

If you are a member with a question or concern about your benefits, you will be directed to our Member Services team.

Employers

Employers with questions about benefits selection, cost, or administration will consult with our Employer Services team.

How to pay your bill

Mid councils

Mid council representatives who call the Board will be directed to our Employer Services team. You also may contact your area Church Consultant.

Prospective employers

Interested in offering our benefits? If you do not currently offer benefits through the Benefits Plan and would like to learn more about its features and how the Board serves employers, call us to discuss how we can best meet your and your employees' needs.

Message us

Members and employers can contact the Board through the message center on Benefits Connect, or email memberservices@pensions.org.

If you have a general inquiry about the Board of Pensions, email us at info@pensions.org.

Mailing address

We are not able to receive mail at our 2000 Market Street office while it is closed; please email us at memberservices@pensions.org or send a message through the Benefits Connect message center.

Mailing Address:

The Board of Pensions of the Presbyterian Church (U.S.A.)
2000 Market St.
Philadelphia, PA 19103-3298

Fax: 215-587-6215

Receiving and paying invoices

BoardLink is now the only way to receive your invoice. Learn more.

Receive and pay invoices from the Board of Pensions through our online billing system, BoardLink. It is a convenient way to view and pay invoices, set up monthly email reminders to view invoices, and review payment status and history.

You can also mail payments to   

The Board of Pensions of the Presbyterian Church (U.S.A.)
P.O. Box 13715
Philadelphia, PA 19101-3715

Employment opportunities

The Board of Pensions regularly seeks new talent in a variety of skill areas. Browse current job openings and apply. A Human Resources representative will contact applicants whose qualifications match the role. Resumes will be accepted through our job portal only.

Media inquiries

The Board of Pensions welcomes inquiries from the media. Email Tracy Pou, Vice President, Marketing and Communications.  

Benefits Connect

​You can access benefits and personal information, as well as online tools, through our benefits website. You can also send the Board a message through the Benefits Connect message center.

Log on to Benefits Connect

Contact a service provider

Find contact information for the service providers who partner with the Board of Pensions to administer the Benefits Plan.

Service providers