The Board of Pensions is here to serve you. When you contact the Board, dedicated staff is ready to assist you.
A new Benefits Connect website will launch in January 2024 to enhance the way we serve you. As we prepare for the new website, Benefits Connect will be unavailable November 22, 2023, to early January 2024. During the time Benefits Connect is unavailable, you can call or email the Board for assistance.
Call the Board of Pensions Monday through Friday, 8:30 a.m. to 6 p.m. ET:
800-773-7752 (800-PRESPLAN) (TTY: 711)*
Outside the United States: 215-587-7200
Fax: 215-587-6215
Members and employers can also contact the Board by email at memberservices@pensions.org.
*For more information about using TTY, visit the
Federal Communications Commission.
Los representantes de habla hispana de la Junta de Pensiones están disponibles de lunes a viernes, de 8:30 a.m. a 6 p.m. hora del este. Para obtener ayuda, llame al 800-773-7752 (800-PRESPLAN) (TTY: 711) o, si está fuera de los Estados Unidos, llame al 215-587-7200.
*Para obtener más información sobre el uso de TTY, visite la Comisión Federal de Comunicaciones.
한국어를 사용하는 대리인은 월~금 오전 8시 30분부터 오후 6시까지(동부 표준시) 연금국에서 만날 수 있습니다. 도움이 필요하면 800-773-7752(800-PRESPLAN) (TTY: 711)로 전화하거나 미국 이외의 지역에서 215-587-7200으로 전화하십시오.
*TTY 사용에 대한 자세한 내용을 보려면 연방통신위원회(Federal Communications Commission)를 방문하십시오.
If you have a general inquiry about the Board of Pensions, email us at info@pensions.org.
If you are enrolled in the PPO, EPO, or HDHP medical option, contact Quantum Health if you have questions about your medical or prescription drug benefits.
If you are enrolled in the Humana Group Medicare Advantage PPO plan, contact the Humana Customer Care team at 855-273-0021 (TTY: 711) Monday through Friday, 8 a.m. to 9 p.m. ET, or visit the
Humana Board of Pensions website.
If you are a member with a question or concern about your benefits, you will be directed to our Member Services team.
Employers with questions about benefits selection, cost, or administration will consult with our Employer Services team.
Mid council representatives who call the Board will be directed to our Employer Services team. You also may contact your area Church Consultant.
Interested in offering our benefits? If you do not currently offer benefits through the Benefits Plan and would like to learn more about its features and how the Board serves employers, call us to discuss how we can best meet your and your employees' needs.
The Board of Pensions of the Presbyterian Church (U.S.A.)
2000 Market St.
Philadelphia, PA 19103-3298
Beginning January 2024, you will access and pay your Board invoices on the new Benefits Connect website. Until then, you can still use BoardLink to view and pay invoices and review payment status and history. We encourage you to download any historical billing information you would like to retain from BoardLink before the website sunsets December 31, 2023.
Receive and pay invoices from the Board of Pensions through our online billing system, BoardLink. It is a convenient way to view and pay invoices, set up monthly email reminders to view invoices, and review payment status and history.
You can also mail payments to
The Board of Pensions of the Presbyterian Church (U.S.A.)
P.O. Box 13715
Philadelphia, PA 19101-3715
The Board of Pensions regularly seeks new talent in a variety of skill areas. Browse current job openings and apply. A Human Resources representative will contact applicants whose qualifications match the role. Resumes will be accepted through our job portal only.
The Board of Pensions welcomes inquiries from the media. Email us.
Find contact information for the service providers who partner with the Board of Pensions to administer the Benefits Plan.