Service providers

Service providers partner with the Board of Pensions to administer the plans and programs of the Benefits Plan. If you need to get in touch with a service provider, you can find contact information on this page. To contact the Board of Pensions, visit the Contact us page.

Service Service provider Contact information

Medical Plan (active members): PPO, EPO, and HDHP options, including

  • behavioral health/substance use disorder network and claims information
  • inpatient emergency hospital admission (including behavioral health/substance use disorder)
  • precertifying care when required
Quantum Health855-497-1237
myqhealthpcusa.org
Medical coverage (retired members): Humana Group Medicare Advantage PPO plan Humana Customer Care team

855-273-0021 (TTY: 711)
Humana Board of Pensions website

Employee Assistance PlanSpring Health  844-931-4465
Spring Health website
Code (if prompted): BOP
Emergency medical services outside the U.S. (general)

Blue Cross Blue Shield Global (if you're enrolled in the PPO, EPO, or HDHP)

Global Care (if you’re enrolled in the PPO, EPO, or HDHP)

International SOS

804-673-1177
(call collect from outside the U.S.)


Teladoc mobile app
 



215-942-8226
(call collect from outside the U.S.)
International SOS website
Membership number: 11BCMA000136             

Prescription drugs (active members)
Express Scripts800-344-3896 or Quantum Health at 855-497-1237 for personalized support (active and disabled members enrolled in the PPO, EPO, or HDHP)
Express Scripts website
Prescription drugs (retired members)
Humana Customer Care team
855-273-0021 (TTY: 711)
Humana Board of Pensions website
TelemedicineTeladoc800-835-2362
Teladoc website
Vision eye exam benefit;
eyewear benefits 
VSP

800-877-7195
VSP website

Flexible spending accounts and health savings accountsHealthEquity
866-346-5800
HealthEquity website
Dental Plan Aetna

877-238-6200
PPO/PDN with PPO II Doc Find 
DMO Doc Find

Retirement Savings Plan Fidelity Investments




SCP Treasurer Assistance
800-343-0860 (phone)
877-330-2476 (fax)
Fidelity website
Plan #57887

800-917-4369 (phone)
Disability benefits (Death and Disability, Temporary, and Long-Term plans)Lincoln Financial Group888-970-2487
Death benefits (Death and Disability and Term Life and Accidental Death and Dismemberment plans)Board of Pensions800-PRESPLAN (800-773-7752) (TTY: 711)
Pension benefitsBoard of Pensions800-PRESPLAN (800-773-7752) (TTY: 711)