Service providers
Service providers partner with the Board of Pensions to administer the plans and programs of the Benefits Plan. If you need to get in touch with a service provider, you can find contact information on this page. To contact the Board of Pensions, visit the Contact us page.
| Service | Service provider | Contact information |
|---|---|---|
Medical Plan (active members): PPO, EPO, and HDHP options, including
|
Quantum Health Spring Health Highmark Blue Cross Blue Shield |
855-497-1237 myqhealthpcusa.org 844-931-4465 care.springhealth.com/sign_in 800-258-9808 |
| Medical coverage (retired members): Humana Group Medicare Advantage PPO plan | Humana Customer Care team | 855-273-0021 (TTY: 711) |
| Employee Assistance Plan | Spring Health | 844-931-4465 24/7 crisis support (press 2) Spring Health website Code (if prompted): BOP |
| Emergency medical services outside the U.S. (general) | Blue Cross Blue Shield Global (if you're enrolled in the PPO, EPO, or HDHP) Global Care (if you’re enrolled in the PPO, EPO, or HDHP) International SOS
| 804-673-1177
|
| Prescription drugs (active members) | Express Scripts | 800-344-3896 or Quantum Health at 855-497-1237 for personalized support (active and disabled members enrolled in the PPO, EPO, or HDHP) Express Scripts website |
| Prescription drugs (retired members) | Humana Customer Care team | 855-273-0021 (TTY: 711) Humana Board of Pensions website |
| Telemedicine | Teladoc | 800-835-2362 Teladoc website |
| Vision eye exam benefit; eyewear benefits | VSP | 800-877-7195 |
| Flexible spending accounts and health savings accounts | HealthEquity | 844-351-6856 HealthEquity website |
| Dental Plan | Aetna | 877-238-6200 |
| Retirement Savings Plan | Fidelity Investments
SCP Treasurer Assistance | 800-343-0860 (phone) 877-330-2476 (fax) Fidelity website Plan #57887 800-917-4369 (phone) |
| Disability benefits (Death and Disability, Temporary, and Long-Term plans) | Lincoln Financial Group | 888-970-2487 |
| Death benefits (Death and Disability and Term Life and Accidental Death and Dismemberment plans) | Board of Pensions | 800-PRESPLAN (800-773-7752) (TTY: 711) |
| Pension benefits | Board of Pensions | 800-PRESPLAN (800-773-7752) (TTY: 711) |