Service providers
Service providers partner with the Board of Pensions to administer the plans and programs of the Benefits Plan. If you need to get in touch with a service provider, you can find contact information on this page. To contact the Board of Pensions, visit the Contact Us page.
| Service | Service provider | Contact information |
|---|---|---|
Medical Plan (active members): PPO, EPO, and HDHP options, including
| Quantum Health | 855-497-1237 myqhealthpcusa.org |
| Medical coverage (retired members): Humana Group Medicare Advantage PPO plan | Humana Customer Care team | 855-273-0021 (TTY: 711) |
| Employee Assistance Plan | Cigna | 866-640-2772 Cigna website Employer ID: pcusa |
| Emergency medical services outside the United States (general) | BCBS Global (Highmark; if you're enrolled in the PPO, EPO, or HDHP) International SOS Assistance Inc. | 804-673-1177
215-942-8226
|
| Prescription drugs (active members) | Express Scripts | 800-344-3896 or Quantum Health at 855-497-1237 for personalized support (active and disabled members enrolled in the PPO, EPO, or HDHP) Express Script website |
| Prescription drugs (retired members) | Humana Customer Care team | 855-273-0021 (TTY: 711) Humana Board of Pensions website |
| Telemedicine | Teladoc | 800-835-2362 Teladoc website |
| Vision eye exam benefit Vision eyewear coverage | VSP | 800-877-7195 |
| Flexible spending accounts and health savings accounts | Further | 800-859-2144 Further website |
| Dental Plan | Aetna | 877-238-6200 |
| Retirement Savings Plan | Fidelity Investments
SCP Treasurer Assistance | 800-343-0860 (phone) 877-330-2476 (fax) Fidelity website Plan #57887 800-917-4369 (phone) |
| Disability benefits (Death and Disability, Temporary, and Long-Term plans) | Lincoln Financial Group | 888-970-2487 |
| Death benefits (Death and Disability and Term Life plans) | Board of Pensions | 800-773-7752 (800-PRESPLAN) |
| Pension benefits | Board of Pensions | 800-773-7752 (800-PRESPLAN) |