How Call to Health works

Call to Health encourages healthy habits in four areas of wholeness: spiritual, health, financial, and vocational. By participating, you can earn points and reach certain levels to qualify for gift cards and reduced medical deductibles for the next plan year.

Why is a reduced deductible better?

A reduced deductible can soften the blow of unexpected medical costs — like an outpatient procedure or emergency room visit. In these situations, you must first pay the annual deductible before the Medical Plan pays benefits.

The lower your deductible, the less you pay out-of-pocket before the plan pays benefits.

Start your journey

You answer the call by completing activities that focus on self-care in all dimensions of wholeness.

The first step is to register for Call to Health.

Completing activities

To join Call to Health activities, log on to the Call to Health website and select the Discover tab. Once you join an activity, it will be added to your homepage under My Activities.

To earn Call to Health points, log back in within two weeks of completing an activity to record it. Select the activity tile, click Get Started, click on the visit or completion date, and click Track to receive your points. Except for your preventive exam, you must record completed activities within two weeks.

Levels and points

There are three levels you can achieve when you participate in Call to Health. In addition, employees who register on the Call to Health website for the first time and complete the Well-Being Assessment receive a $50 Tango card, which can be redeemed for gift cards or used to make charitable donations. 

Level 1: Answer the call

Complete the following activities to earn at least 1,000 points:

• Take the confidential Well-Being Assessment (300 points).
• Get your preventive exam and record the visit on the Call to Health website (400 points).*
• Engage in other optional activities you select (300 points combined).

Complete Level 1 to have your medical deductible(s) for the following year reduced by 25 percent or more. Covered spouses and/or child(ren) will enjoy reduced deductibles, too.

Covered spouses who participate in Call to Health and complete Level 1 receive a $100 Tango card.

Level 2: Embrace the call

Complete the required activities and any combination of optional activities that brings your point total to at least 1,500 points. Employees who complete Level 2 receive a $50 Tango card.

Level 3: Live the Call

Keep going and earn at least 2,000 points to complete Level 3. Employees who complete Level 3 receive another $50 Tango card.

*A preventive exam is required annually for those 50 and older or every 24 months for those under 50. If you are under 50 and had a physical last year, enter the date of the visit and the name of your physician where prompted, even if you entered the same information and received points for it last year. A virtual checkup may be used to meet the preventive exam requirement.

Tango card

A Tango card is a digital gift card that you earn by completing certain Call to Health levels.

When your Call to Health point total reaches the amount required for a Tango card, you’ll receive an email from the Call to Health team with a Reward Link to redeem your card. Once you activate the link, the value of your card is available immediately. There’s no expiration date, so you can use your Tango card when — and how — you want:

• Redeem it for gift cards from national retailers with a focus on healthy living and well-being.
• Donate the value of your Tango card to certain designated charitable organizations.
• Split the value of your card and spend it on any combination of gift cards and charities.
  

Note: If redeeming the Tango card for a gift card, you are responsible for reporting the gift card amount as taxable income when filing your tax return. Designation of the Tango card to benefit a charity is considered a charitable deduction for tax purposes.

Related costs

There’s no cost to you to participate in most Call to Health activities. A few activities, however, may require you to pay limited out-of-pocket costs.

• Nutritional counseling: When you see a network provider and your body mass index (BMI) is less than 30, regular plan provisions apply (copays or deductible and coinsurance). If your BMI is 30 or more, you pay $0. (Use an online BMI calculator or ask your healthcare provider to measure it.)
• Preventive dental exam: If you have Aetna PPO dental coverage through the Board, a preventive dental exam is covered at 100% with no deductible.
• Vision exam: You pay a $25 copay for a routine vision exam from a VSP network provider. If you use an out-of-network provider, submit a claim to VSP to be reimbursed for part of the expense.
• Well-Being Retreat: Participants pay travel and hotel costs.
• CREDO conference: Attendees pay a $500 participation fee.
  

Your privacy

The Board of Pensions is committed to protecting the privacy of your personal data, including personally identifiable information. All personal health information, including the information you provide when taking the Well-Being Assessment, is protected and secure in accordance with the Health Insurance Portability and Accountability Act (HIPAA), and is collected and used for medical management purposes only.

For details, see Health Insurance Portability and Accountability Act (HIPAA) Privacy Notice. No genetic information is collected in the Call to Health Well-Being Assessment.