Employee Assistance Plan
The Employee Assistance Plan (EAP) is a confidential resource provided at no cost to employees enrolled in medical coverage through the Board of Pensions or the Pastor's Participation or Minister's Choice benefits package. Through the EAP, employees have access to counseling sessions, financial and legal assistance, resources for child and elder care, and more.
Effective Jan. 1, 2025, Spring Health will replace Cigna as the EAP provider.
Read more about the EAP in 2025.
Eligibility
You, your eligible family members, and anyone living in your household can access the EAP 24/7. Call 866-640-2772 or log on to the Cigna website (one-time registration required). EAP services are confidential; there’s no cost to you or anyone in your household.
The EAP is a valuable benefit provided at no cost to employees enrolled in any of the three medical options (PPO, EPO, or HDHP), Pastor's Participation, or Minister's Choice. Employers also have access to the EAP for support and guidance for workplace issues. The Board of Pensions partners with Cigna to provide this confidential resource as part of our commitment to wholeness and well-being.
Employer benefits
Employers have access to no-cost management consultation services through the EAP for a variety of workplace issues ranging from employee performance to natural disasters.
Member benefits
Through the EAP, employees and any member of their household have access to the following services.
Emotional health and family support
Counseling sessions: up to six counseling sessions per issue with a credentialed Cigna EAP network counselor; sessions may be in-person or virtual on a phone, tablet, or home computer
Telephone consultations: immediate assistance with critical emotional needs as well as help with behavioral health-related questions, problem identification, problem-solving skills and approaches, and/or resources to address behavioral concerns
Financial and legal assistance
Financial consultation: a 30-minute telephone consultation with a qualified specialist on issues such as debt counseling, retirement planning, tax planning, clergy tax issues, budgeting, and college funding
Legal consultation: a 30-minute telephone or face-to-face consultation with a participating attorney
Identity theft assistance: a 60-minute consultation with a fraud resolution specialist
Tax assistance: a 25 percent discount on regular tax preparation services
Home life referrals
Parenting and child care: resources and information about parenting and prenatal care; referrals to child care providers, before- and after-school programs, camps, and adoption organizations
Education: help with college searches or locating kindergarten programs and public schools
Elder care: resources and referrals for home health agencies, assisted living facilities, social and recreational programs, and long-distance caregiving
Pet care: referrals for veterinary services, emergency care, boarding, pet sitters, obedience training, and groomers
Job and career support
Higher education: help with continuing education searches
Online tools and resources: access to seminars, e-learning, and articles on topics such as effective communications, goal setting, collaboration, and more
Read more details about using this benefit.
About Cigna
Cigna is a global health service company dedicated to improving the health, well-being, and peace of mind of its customers. Cigna delivers choice, predictability, affordability, and quality care through integrated capabilities and connected, personalized solutions that advance whole person health.
Note: Those enrolled in Triple-S or GeoBlue also have EAP benefits under their plans, but coverage details may differ. Consult your plan's provisions for details.