Krysten Carter Holloway, President and CEO of The Board of Pensions of the Presbyterian Church (U.S.A.), is an accomplished executive with more than 20 years in the healthcare industry, a former member of the agency’s Board of Directors, and a lifelong Presbyterian. She is the first African American woman and the first person of color to lead the national agency. She was confirmed by the 227th General Assembly (2026) on June 28, 2026.
Holloway has followed a career path of mission-centered impact. Her experience spans healthcare consulting, pharmaceutical sales, hospital administration, and the insurance sector, equipping her with a comprehensive understanding of the full continuum of care and the systems that support it.
Prior to her role as President of the agency, Holloway was an executive leader at Blue Cross and Blue Shield of Alabama. There, she led the implementation, governance oversight, and operational readiness of complex and government-regulated healthcare benefits programs for national employer groups with 1,000 or more employees. She brings a clear understanding of the evolving healthcare landscape — including cost pressures, access challenges, and market shifts — and the leadership skills needed to translate that insight into strategic direction.
Partnering with executive leadership across finance, operations, information technology, legal, and product development, Holloway has aligned benefits delivery with organizational strategy and financial sustainability through a collaborative and inclusive approach. As President of the agency, whose operations have grown increasingly complex in the past 12 years, Holloway leads highly skilled disciplines, ensuring the development and execution of strategic initiatives support Benefits Plan members and employers.
Holloway’s role as President of the agency affirms her deep dedication to supporting those who serve the Church, as well as her ability to lead with both purpose and performance. Before her resignation May 11, 2026, she served four years on the agency’s Board of Directors. She was the Second Vice Chairperson of the Board of Directors and served as a member of the Executive, Assistance and Church Engagement, Board Development and Governance, Healthcare, and Legal committees.
As a Director, Holloway’s commitment to the agency’s mission of offering benefits that support holistic well-being deepened. Through her leadership, she upholds the agency’s values of faithful stewardship and accountability, ensuring that commitments are kept to current, future, and past plan members and their families. She also shares the PC(USA)’s commitment to diversity, equity, and inclusion and supports the agency’s culture of belonging.
An Alabama native, Holloway grew up in Birmingham’s Westminster Presbyterian Church. Her father, the Reverend Dr. Clyde L. Carter, served as Westminster’s third pastor, following in the pulpit the father of former U.S. Secretary of State Condoleezza Rice, the Reverend John Rice Jr.
Holloway’s father ordained and installed her as a Ruling Elder at Westminster, where she has served on the Witness and Evangelism and Stewardship committees. Holloway’s mother, Eva O. Carter, served as Moderator of the Presbytery of Sheppards and Lapsley and is a former member of the agency’s Board of Directors.
In addition to her service to the PC(USA), Holloway is active in regional and statewide nonprofit organizations, including:
- Trustee, Presbytery of Sheppards and Lapsley
- Chair, Witness and Evangelism Committee, Westminster Presbyterian Church, Birmingham [PC(USA)]
- Programming Co-Chair, The Birmingham (AL) Chapter of The Links, Incorporated
- Delta Sigma Theta Sorority, Incorporated
- Former Board Member, Greater Birmingham Habitat for Humanity
- Former Board Member and Funding Chair, Alabama Possible
- Past President, Jack and Jill of America, Incorporated, Birmingham Chapter
Holloway holds a Bachelor of Arts in social work from Hampton University, Hampton, Virginia, and a Master of Health Services Administration from the University of Kansas, Lawrence, Kansas. She is the mother of two children.